Security & trust

Your account, seriously protected.

Strong sign-in, layered protection, and a private-by-design assistant — the safeguards that keep your account yours, explained plainly.

2FA
Authenticator-based, with recovery codes
SSO
Sign in with Google or Microsoft
Step-up
Re-verify before sensitive changes
Approval
Changes wait for your yes until you lift it

Layered protection

Safeguards at every step.

Security isn't one feature — it's a series of checks that back each other up.

Strong sign-in

Use a password or sign in with Google or Microsoft. Either way, sign-in is protected against guessing.

Two-factor authentication

Add an authenticator app for a second factor, with ten single-use recovery codes for a lost device.

Step-up verification

Sensitive changes — like turning off two-factor — ask you to re-confirm it's really you.

Brute-force protection

Repeated failed attempts lock the account, so guessing a password doesn't get anyone in.

Sessions that end cleanly

Change your password and existing sessions are invalidated — access is cut everywhere at once.

Self-service activity log

See your sign-ins and security changes yourself, so nothing happens without your knowledge.

Private by design

Your conversations stay yours.

Your conversations are saved to your account so you can revisit them, encrypted at rest in our secure database. Your data is never sold, and you can delete any conversation — or your whole account — any time.

  • Conversations saved to your account, encrypted at rest
  • Your data is never sold
  • Delete any conversation, or your account, any time — with a grace period
privacy
Conversations saved to your account, encrypted at rest
Your data is never sold
Delete any conversation, or your account, any time — with a grace period

Acts on your terms

It acts only when you say so.

When Dewiride AI works in your connected apps, it reads what it needs directly — and every change waits for your explicit approval, unless you choose to let a chat or an agent work on its own. You see exactly what it plans to do before it happens.

  • Reads run directly; writes ask first by default
  • You see exactly what it will do before you approve
  • Read-only connections like Microsoft Entra ID can't change anything
  • Disconnect any app any time — access ends immediately
approval
Reads run directly; writes ask first by default
You see exactly what it will do before you approve
Read-only connections like Microsoft Entra ID can't change anything
Disconnect any app any time — access ends immediately

When you ask for help

A support conversation is held to the same standard.

Asking for help means showing us something. So here is exactly what that conversation holds, who can open it, and when it goes.

  • It holds your name and address, the subject you gave it, everything either side writes, and any file you attach.
  • Messages, our private notes and attached file names are encrypted at rest. Subject lines are not, so the queue stays searchable — put the detail in the message.
  • Our support team can read it while they are working on it. It is never shown to another customer.
  • The team's assistant can summarise a conversation or draft a reply. It never writes to you on its own, and it is never shown our private notes.
  • A conversation opened from your account goes when your account goes. One opened without an account is deleted 180 days after it closes.
conversation
Encrypted at rest
Read by the team handling it
Deleted with your account

Set up your protection.

Security questions, answered.

Security that stays out of your way.

Join the waitlist and set up your protection when you're onboarded.

Every account gets the same protection.